Some important information

Business Hours Banks: 08.00-16.30, Monday to Friday Post Offices: 09:00 to 15:00, Monday to Friday, 08.00-12.00, Saturday. Department Stores and Shops: 07:30 to 16:30, daily, many stay open later. Museums: enquire at individual museums for opening/closing times. Business Offices: 07:30 to 16:30, Monday to Saturday  

Cautions
As a city in a Buddhist country, Nha Trang is home to mostly non-violent, non-confrontational people, so generally speaking your encounters with locals will be peaceful ones. This is not to say however that Nha Trang is a city free from crime. There are fairly significant levels of petty crime present in the city and visitors unfortunately make for easy targets. Be wary of pickpockets and bag snatchers at all times and watch out for unscrupulous taxi drivers who may be inclined to try to rip you off or possibly even rob you. Make sure you have good travel insurance before you arrive in Vietnam. That way you will have some peace of mind that you will be reimbursed in the event of loss of cash or valuables.

Health
All visitors to Nha Trang would be wise to get vaccinated against Hepatitis A, Hepatitis B and Typhoid and additionally against rabies if close contact with animals is planned and against Japanese encephalitis, if planning lengthy trips to rural areas.
It’s wise to avoid bathing in untreated sources of water in case of bacterial contamination so still sources such as ponds and reservoirs are generally considered no-go areas. Consumption of tap water should be avoided at all costs and the ubiquitously available bottled water used instead; both for drinking and brushing of teeth. Where possible, choose a brand of water that has been purified by reverse osmosis, its not only more palatable but of a higher quality also.
Be as conscientious with regards to safe sexual activity in Nha Trang as you would back home as HIV and other STDs are present. If you unfortunate enough to be taken ill during your stay in Nha Trang then you are best seeking medical attention at the Khanh Hoa General Hospital. This hospital employs English and French speaking staff and offers a high standard of medical treatment. All visitors are advised to have travel insurance with adequate provision for medical expenses else risk having to pay out for some fairly expensive hospital bills with hope of reimbursement.
Khanh Hoa General Hospital: +84 58 822 168

Language
Vietnamese is the main language spoken in Nha Trang although some older citizens may speak French as a throwback from period of French colonisation in the previous century. Competent English is generally spoken by those working in reputable hotels while those working in other establishments aimed at tourists will normally speak enough English to be able to deal with the needs of westerners.
Visit this website for further information about Language in Nha Trang.

Currency
The currency in Nha Trang is the Vietnamese Dong and comes in notes only in the following denominations: 200, 500 1,000, 2,000, 5,000, 10,000, 20,000 and 50,000 Dong.
Currency Exchange
There are currency exchange booths in various parts of the city and cash can also be exchanged at some of the larger hotels. Banks invariably offer exchange services also and generally offer the best rates. ATMs are available and most will accept foreign cards but it’s wise to make sure your card is endorsed by one of the big international credit companies such as AMEX, Diner’s Club or Visa.

Customs
Visitors holidaying in Vietnam are permitted to import and export an unlimited amount of foreign currency while the import and export of the Vietnamese Dong is strictly forbidden. Up to 400 cigarettes, 2 bottles of liquor and an amount of perfume and gifts considered reasonable or for personal use may also be brought into the country.

Etiquette
Nha Trang is used to receiving visitors from overseas however its local culture and traditional values are unbending and it’s imperative that all visitors observe and respect the beliefs and practices that are held dear to the locals. Tourists have a responsibility to educate themselves of the cultural idiosyncrasies of Vietnamese people before arriving in the country. Always dress when out and about and especially when visiting religious sites and remember to remove shoes before entering temples or homes. Never lose your temper in public, it won’t get you what you want and is seen as a loss of control (and face) by those around you. Never touch locals on the head; it’s considered the most important part of the body and don’t touch monks at all. Don’t fold your arms across your chest, stand with your hands on your hips or point at people or objects with your fingers or feet.

Dining Etiquette
If you are invited to the house of a local in Nha Trang then there are a number of points that you need to consider if you are to avoid offending your host or fellow dinner guests in any way. Minor faux pas will not be taken too seriously and most locals will appreciate that mistakes can be made and overlook it. The following points however should be noted: Bring your host a small gift of some description; flowers, fruit or candy are fine while something from your home country will be especially appreciated. Do not begin your meal until everybody is seated and the eldest guest has begun their own meal. When talking or taking a break between mouthfuls of food, it’s polite to place your chopsticks down on the rest. Use the end of the chopsticks that you hold in your hand to pass food to others, never the end that goes in your mouth. Keep the bowl of rice close to your mouth when eating and remember that it’s polite to eat everything that’s on your plate, don’t take more food than you are able to eat.

Visa and Passports
The majority of visitors bound for Nha Trang will need to obtain a Vietnamese tourist visa ahead of their arrival in the country. Visitors from some Asean countries are exempt; contact your local Vietnamese Embassy for more information and for visa applications.

Tourist Information Offices

The tourist information office in Nha Trang can be found on: 03 Ngo Quyen street, Nha Trang City and can be contacted by calling: +84 58 822421
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